Accessibility

We recognize the diversity of our guests. We are committed to providing an excellent online and in-person experience for all our guests including those with disabilities.

Resort Accessibility

Accessible features of the Hilton Hawaiian Village include but are not limited to:

• Accessible accommodations are available in all towers with options for mobility and hearing accessible features
• Wheelchair-accessible ramps and pathways throughout the resort
• Accessible pool lifts are available

The resort is accessible via wheelchair to restaurants, shops, spa, lobby, pool, and public areas.

Web Accessibility

With regard to this website, we have adopted the Website Content Accessibility Guidelines 2.1 Level AA (WCAG 2.1 AA) as our accessibility standard and have a dedicated team of accessibility experts who work to achieve compliance with this standard.

We aspire to keep our online platforms simple and user-friendly to provide a great experience while maintaining Hilton standards and quality. We regularly test our websites to ensure that they are usable by guests who use assistive technology.

To ensure a great stay for our guests, our website also contains important accessibility information about hotels to enable guests to locate and book rooms with accessibility features that meet their needs, such as:

• A dedicated view showing a hotel's accessible room options
• Detailed description of hotel accessibility features
• Room descriptions that include accessibility features for individuals with mobility and hearing disabilities such as accessible bathing fixtures and visual alarms/notification devices
• Search results have filtering options to narrow down accessible room choices

We strive to provide a comfortable stay for every guest. Should you have additional questions about a hotel's accessibility features or a request related to a disability of any kind, please contact the hotel directly and select the option to reach the front desk.

If you have questions or would like to report an issue relating to the accessibility of this website, please contact us.