Resort Information

Resort Charge Benefits

Daily Resort Charge includes:

• WiFi
• Cultural activities
• Morning exercise classes
• Outdoor movies
• 20% off catamaran adventure sail & elite beach package
• 5% off at Reyn Spooner Shop & Spa retail
• 10% off Waikiki Beach activities & services
• Waikiki Aquarium offer
• DVD/game use
• Photo session

Concierge Desks

Located in the Main Lobby
7:30am‐8:00pm

Tapa Tower Desk
7:30am‐5pm

Rainbow Tower
8am‐3pm

Activities Desk
8am‐6pm, Daily.
808‐846‐6199

Transportation

Airport Taxi or Shuttle
Call Charley’s Taxi located at the resort:
808‐233‐3333.

UBER and LYFT Ride Share
If you choose to use a ride share company, we have a designated area for pick-up and drop-off at out Diamond Head Tower Porte Cochere. Uber and Lyft vehicles are not allowed to drive in to our Main Lobby Porte Cochere.

Car Rental

Enterprise Car Rental
The Enterprise Car Rental desk offers cars conveniently located right here at Hilton Hawaiian Village.
The desk is located in the Rainbow Bazaar.

For reservations call
(808) 949‐4321 Ext. 64
or (800) 468‐3334

Parking

Self Parking:
$72.25

Valet Parking:
$93.19

Secure Parking:
Available

Covered Parking:
Available

In/Out Parking:
Available

Other Parking Information:
Function with validation: $15 self

Activities:
Cultural and Exercise

Experience the essence of Hawaii with cultural classes that include hula lessons and lei making. Various locations. Start your morning out with Yoga/Exercise on the Village Green. Please bring your ACTIVITIES OR DVD NOW card.

Pools & Slides

Super Pool: 8am – 9pm

Tapa Pool: 9am – 9pm

Paradise Pool: 9am –6pm

Outdoor Slide: 11am‐2pm

Lava Tube Slide: 2pm‐5pm

Kalia Pool (Adult Pool –Age 18yrs+) 9am ‐ 6pm

Ali‘i Tower Pool (Available only for guests of Ali‘i Tower)

Pools & Pool Towels

Super Pool Towel Stand
9am –6pm

Tapa Pool Towel Stand
10am‐6pm

Paradise Pool Towel Stand
9am –6pm

After Hours
Towels are available at the towel machine by the Tapa Pool towel stand. Room key is needed to access.

Please return soiled pool towels by 5:30pm or return them the next day. We will take the pool towel charge of $20 per towel off your guest room folio.

Fitness Center

Open Daily. 24 Hours.

Located on the 4th floor of the Kalia Tower.

Room Key Required to Access.

Aloha Business Center

Located in the Diamond Head Tower.
Dial 74160

Mon ‐Fri:
8:00am‐5:00pm

Sat & Sun:
9:00am‐4:00pm

Self‐service available:
24‐Hours ‐Access with your Hilton Hawaiian Village room key.

Credit card required for payment. (Limited to internet, copying, printing and faxing.)

Dry Cleaning

Laundry bags and ticket forms are available in your guestroom and at the Bell Desk in the Main Lobby between 7 am and 11 pm, Daily.
Dial ext. 41

• Same‐day service available only from Mon –Sat.
• Laundry is returned between 5 – 6pm.
• No laundry service on Sun.

ATM

Located in the Main Lobby, Diamond Head Tower and Tapa Tower Concourse (near ABC Store in the Tapa Tower) and Rainbow Bazaar at the base of the escalators.

ADA Cart

Convenient transportation is available via our HHV Express Cart. Guests can simply dial 41 and one of our friendly Bell Service Clerks will arrange pick‐up from their tower and transport to their destination within the resort.

Wi-Fi

Free standard in-room and lobby WiFi

Pets

Pets Allowed:
No

Pet Policy:
Service animals only

Smoking & Vaping

Smoking / Vaping is only allowed in one designated area on a Smoking Area Map that you will find in our QR Code Guest Directory in your guest room.

Hawai'i has a Smoke Free Law and we are a Smoke Free Resort.

Cancellation

Cancellation policies may vary depending on the rate or dates of your reservation. Please refer to your reservation confirmation to verify your cancellation policy. If you need further assistance, call the hotel directly or visit our Help Center. Alternatively, you can cancel your reservation online.